eCommerce
Shoppable Video
UGC

Why do brands love Fera for reviews?
It’s Easy
Import existing reviews, photos & videos from Google, Facebook, and more
Receive & moderate new submissions
Reply to reviews & touch-up content
It’s Beautiful
Product reviews & all reviews
Average product & store rating badges
Customer photos & videos
It’s Automatic
Automatically ask for reviews from new customers
Request reviews from past customers
Offer discounts, loyalty points & cash incentives
Why the integration between Novel x Fera?
Much of a brand’s most authentic video assets are created organically by their own customers.
The partnership between Novel and Fera makes the process of turning top video review content into interactive shopping experiences across the website as seamless as possible.
Shoppable video reviews have the following benefits:
Enhanced Social Proof
A video of a real customer showcasing your product can be the most impactful and effective display of social proof possible on a web asset.
Increased video performance
Embedding video assets like reviews across web pages can have a negative impact on page speed. Novel optimizes video for performance to not have any impact on page load and lighthouse score.
Increased CRO metrics
Bringing video reviews to your web pages in a shoppable format can greatly increase visitor session durations, decrease bounce rates, and increase general conversion and AOV.

How to get Started
Getting the Novel x Fera integration set-up is simple.
If you already use both Novel and Fera, follow this step-by-step guide to connect your Fera video reviews to Novel.
If you don’t use Fera today and are curious to learn more, you can check them out here.
Also, feel free to contact us at support@benovel.com with any questions.